Organisational Change Management eLearning certification course
In a classroom setting, the Foundation course is delivered over 3 days and the Practitioner course over 2 days. If you are able to work through the courses full time, you should be able to complete them in shorter timeframes.
The timings shown against each course element are indicative only. You could use them to manage your time.
Introduction sessions
- Welcome to the course (10 minutes)
- About the exams (10 minutes)
- Contact and support arrangements (5 minutes)
- Product tour (10 minutes) (go through this session before starting the content sessions)
Foundation sessions
- Session 01 - The context of organisational change management (30 minutes)
- Session 02 - Change and the individual (1½ hours)
- Session 03 - Change and the organisation (2½ hours)
- Session 04 - Stakeholder engagement (1½ hours)
- Session 05 - Organisational change management in practice (1½ hours)
- Session 06 - Summary and next steps (5 minutes)
- Learning theory (20 minutes)
- Models of individual responses to change (20 minutes)
- Motivation (20 minutes)
- Understanding individual preferences (20 minutes)
- Behavioural insights (10 minutes)
- Organisational metaphors (10 minutes)
- Change strategies (15 minutes)
- Organisational culture (35 minutes)
- Models of organisational change (35 minutes)
- Emergent change (15 minutes)
- Key roles in change (20 minutes)
- Drivers for change (10 minutes)
- Vision, benefits (20 minutes)
- Identifying and analysing stakeholders (20 minutes)
- Influencing stakeholders (15 minutes)
- Engaging stakeholders (35 minutes)
- Communicating with stakeholders (20 minutes)
- Change impact assessment (30 minutes)
- Change agent networks (30 minutes)
- Resistance to change (30 minutes)
- Assessing organisational readiness (30 minutes)
Prepare for the Foundation exam
- How to prepare for the Foundation exam (10 minutes)
- Foundation exam simulator 1 (1 hour) (don't try this until you've completed all content sessions)
- Foundation exam simulator 2 (1 hour) (don't try this until you've completed all content sessions)
Practitioner sessions
- Session 07 - Practitioner-level extensions (45 minutes)
- Planning training (15 minutes)
- Planning change initiatives (15 minutes)
- Sustaining change (15 minutes)
Prepare for the Practitioner exam
- How to prepare for the Practitioner exam (10 minutes)
- How to use the sample Practitioner exam (10 minutes)
Sample Practitioner exam (3 hours, but break it into 30 minute bursts)
Reference manual
This course is written against The Effective Change Manager's Handbook, published in 2014
You don't need this handbook to take the Foundation course, but you would find it useful.
You will need the handbook to take the Practitioner course and sample exam, and you are permitted to access it during the Practitioner exam.
Downloadable resources
- Desk reference chart (best if printed on A3 paper in colour)
- Syllabus (the syllabus lays out what may be covered in the course and exams)
- Foundation Exam Candidate Guidance
- Practitioner Exam Candidate Guidance
If you experience any issues in accessing this course, please contact us today.
