Change Management version 3 Combined Foundation and Practitioner
(course code CHGC3)
Overview
The Change Management Combined course bundles our Foundation and Practitioner courses. Each participant is first provided with a solid Foundation in Change Management concepts, and is then advanced to a Practitioner understanding of how to apply Change Management guidance in practice.
The Foundation course provides essential information and tools to understand change, guidance on overcoming employee resistance, learning to motivate employees to embrace change and sustaining change to keep the organisation moving in the right direction.
The Practitioner seminar builds on the essentials of Change Management presented in the Foundation course. Delegates will have the opportunity to apply many proven approaches and techniques to “real world” change processes.
Our courses are based on the guidance provided by Change Management Version 3 which was launched in March 2024.
Course Objectives
The Foundation Course immerses the participant in the concepts, terms, principles, models, approaches and roles relating to the change management practice. The course is presented as a blend of Change Management theory and practical examples. You'll learn about the dynamics of change at the individual, team and organisational level. You'll also learn practical Change Management skills for facilitating change, and be able to plan for change and potential problems.
The Practitioner seminar builds on the essentials covered during the Foundation course. Delegates will gain a deeper knowledge and understanding of the principles around how to implement and manage change in an organisation.
Delegates will be fully prepared for the Foundation and Practitioner exams.
Who Should Attend
Our courses are designed for those leading, managing and supporting organisational change initiatives, including:
- Senior Managers: Executives, Directors;
- Programme, Project and Business Managers;
- Change Leaders and Managers;
- Business Change Managers and Change Agents;
- Business Analysts;
- Development and Planning Managers;
- HR and Organisational Development Practitioners;
- Consultants and Facilitators;
- Individuals aspiring to become Change Managers;
- Those seeking certification in organisational change management.
Prerequisites
There are no prerequisites for the course, however some exposure to organisational change initiatives would be useful. Candidates for the Practitioner exam must have previously passed the Foundation exam.
Course Content
During the Foundation course delegates will learn how to:
- Identify key drivers of an organisation’s culture and recognize different types of change processes;
- Recognize the human side of change and know how to help people deal more effectively with change, maintaining their commitment and bringing them successfully through the change process;
- Explain how individuals are impacted by change, different ways they may respond to change situations and how learning processes help them adapt;
- Offer insights on how organisations work, how the process of organisational change occurs and the typical roles that collaborate to deliver successful change;
- Outline important aspects of how to build and equip a change team to improve effectiveness.
During the Practitioner course delegates will learn how to:
- Identify organisational drivers of a change initiative and the links with governance structures;
- Apply an appropriate process framework to help plan and understand organisational change;
- Use a range of organisation paradigms to understand, support and sustain change processes, taking account of the culture of the organisation;
- Establish a clear framework of roles, skills and activities through which leaders from different levels can support and sustain the change process;
- Build a change team;
- Help prepare people for change;
- Support the identification and understanding of stakeholders and help develop approaches to build and maintain engagement;
- Draft the communications plan for a change initiative;
- Recognise signs of resistance to change and propose actions to mitigate it;
- Propose a range of levers by which a change can be sustained and become embedded in the organisation.
Certification Exams
The Foundation Exam is a 40 minute closed book multiple choice exam. You must get at least 25 of the 50 questions correct to pass.
The Practitioner Exam is a 2½ hour objective testing exam. You will be able to access 'The Effective Change Manager's Handbook' during the exam, but no other materials. There will be 4 questions and 80 question items, each worth 1 mark for a total of 80 marks. You must get at least 40 of the 80 question items correct to pass. The questions will be presented in the following styles:
- Classical multiple choice;
- Yes/No;
- Multiple response;
- Matching;
- Sequencing;
- Assertion/Reason.
Candidates for the Practitioner Exam must have passed the Foundation Exam.
The exam is conducted by the examiner, APMG, and is subject to their terms and conditions.
Delivery Options and Fees
Why we are the best value
Our Change Management courses cover the breadth and depth of change management. They are presented in a clear, predictable manner with key concepts reinforced and broken down into manageable sections, making them enjoyable courses.
We recognise that studying and sitting exams can be a stressful time on top of the day-to-day commitments of our lives. Therefore the structure and flow of the course provides predictability and confidence that the learner will be able to plan and manage their own learning experience and to grasp key concepts quickly. This results in being confident in your ability to pass the certification exams and to be able to apply what has been learnt to work practice.
And we are able to offer one-on-one tutor support to those taking our Self Study and eLearning courses, so you won't feel isolated, and can clear up any aspects of the course content or use of change management in practice that may be causing concern.
Our courses were developed by Geoff Rankins, our Lead Trainer and Instructional Designer. He has worked in change management for more than 30 years, and has been a Practitioner of this Change Management product since 2015 when it was first offered by APMG and the Change Management Institute. His systematic approach to courseware and eLearning development is recognised by many Accredited Training Organisations and fellow trainers globally. Our Self Study and eLearning courses are based on our classroom courses; the eLearning format allows us to add content to most sessions that increases the value and clarity of what is being covered.
The APMG-International Change Management and Swirl Device logo is a trade mark of The APM Group Limited.
